We are committed to ensuring your complete satisfaction, striving to deliver the best to you at all times. Our team of experts conducts a rigorous check on the fabric's quality, color, and quantity against your order number and code before dispatch to ensure accuracy. If you are unsatisfied with the product or service, we offer returns.
Our Refund and Returns/Exchange Policy:
You may change/cancel your order if it has not yet been processed. Contact us at solvemyfabric@gmail.com or +91 6353782674 with your order number and request.
Return policy is not applicable for fabric orders measuring 3 meters or below."
Products can be returned within 7 days of receipt if they are not in the correct quantity, damaged or defective.
Contact us within 48 hours of receiving your order at solvemyfabric@gmail.com with pictures if you receive a damaged, defective, or wrong product, or an incomplete order.
We will exchange the product free of cost if you receive a different product from what you ordered, but you must inform us within 48 hours of receipt.
No returns/exchanges/replacements for products sold in OFFERS or SALE, unless defective/damaged or not as ordered.
Returned products must be unwashed, unused, unstitched, and undamaged. Do not cut the fabric. It must be in the original cut length.
We offer a free reverse pickup service within 3-5 working days. Please keep the parcel ready as received, and enclose a copy of the bill or a paper with your order number.
Refunds for canceled orders will be credited back to the requested bank account or the source account within 5-7 working days.
Shipping charges will be deducted from the amount if the order value was below Rs.499, and the remaining amount will be credited if you return the order.
If a coupon code is applied and the order is returned, the discount will be deducted from the amount refunded.
Replacement products or refunds will be processed within 5-7 working days of receiving the returned product.
For damaged products, email us at solvemyfabric@gmail.com within 48 hours for returns or exchanges. After that, returns or exchanges won't be considered.
solvemyfabric@gmail.com
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+91 6353782674